Absolutely. Since Costorino Italian is an online footwear business collecting customer details for orders, payments, shipping, support, and marketing, the privacy policy should clearly explain what information you collect and how you use it. India’s Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025 provide the current framework for digital personal-data processing, with the Rules using a clear, standalone notice approach.

Below is a website-ready Privacy Policy written specifically for Costorino Italian.

Privacy Policy

Last Updated: 01/04/2026

At Costorino Italian, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you when you visit or purchase from our website.

By using our website or placing an order, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you browse our website, create an account, place an order, contact us, or interact with our services, we may collect information such as:

Name
Mobile number
Email address
Billing and shipping address
Product and order details
Shoe size and related order information
Payment and transaction-related information
Customer support communications
Reviews, feedback, photographs, or other content you voluntarily submit

We may also automatically collect limited technical information such as IP address, browser type, device information, pages visited, and website usage information.

How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm payments and transactions
Provide order updates and delivery information
Process returns, exchanges, replacements, and refunds
Respond to customer-service requests
Provide assistance regarding products and orders
Improve our website, products, and services
Prevent fraud, misuse, and unauthorised transactions
Maintain website security
Send promotional offers, updates, and marketing communications where permitted
Comply with applicable legal and regulatory requirements

We only seek to use personal information for legitimate purposes connected with operating and improving our business.

Payment Information

Payments made through our website may be processed through third-party payment gateways or financial service providers.

Where applicable, payment information may be processed directly by the relevant payment service provider according to its own privacy and security practices.

Costorino Italian does not intend to store complete card, banking, or other sensitive payment credentials on its own systems unless specifically required and legally permitted.

Shipping & Delivery Partners

To fulfil your order, we may share necessary information with trusted third parties such as courier companies, logistics providers, payment processors, technology providers, and other service providers.

Only information reasonably necessary to provide the relevant service should be shared.

Marketing & Promotional Communications

If you provide consent or otherwise permit us to contact you for marketing purposes, we may send information about:

New collections
Discounts and offers
Sales
New product launches
Brand updates
Special promotions

You may request to stop receiving promotional communications at any time through the available unsubscribe option or by contacting us.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website traffic, analyse performance, and provide relevant marketing or promotional functionality.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Third-Party Services

Our website may use third-party services for functions such as:

Payment processing
Website hosting
Analytics
Advertising and marketing
Customer communication
Shipping and delivery
Website security

These third parties may process information according to their own applicable privacy policies and contractual obligations.

We do not authorise third-party service providers to use your personal information for purposes unrelated to the services they provide to us, except where otherwise permitted by applicable law.

Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no internet-based website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted or stored electronically.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer support, accounting, fraud prevention, legal compliance, dispute resolution, and legitimate business requirements.

When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal requirements.

Your Privacy Choices & Rights

Depending on applicable law, you may have rights regarding your personal information, including rights to:

Request information about personal data processed by us
Request correction of inaccurate information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Request information regarding how your personal data is being used
Raise a privacy-related complaint or grievance

Requests may be subject to verification and applicable legal limitations.

The DPDP framework requires appropriate mechanisms for individuals to exercise applicable rights and withdraw consent.

Children's Privacy

Our website is intended for general customers and is not directed toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

Fraud Prevention

We may use information provided during an order or transaction to identify and prevent suspected fraud, misuse, unauthorised transactions, false claims, abuse of promotional offers, or other suspicious activity.

Where necessary and permitted by law, we may share relevant information with payment providers, logistics partners, professional advisers, or competent authorities for fraud prevention and legal compliance.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised "Last Updated" date.

We encourage customers to review this page periodically.

Contact & Privacy Grievances

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, you may contact us using the details below:

Costorino Italian

Email: costorinoitalian.shoes@gmail.com

Phone: 7900800266

Address: Plot no. 85 & 86 Barhan Road Anwalkhera

Agra, Uttar Pradesh-283201

Customer Support Hours: Working Days, 11:00 AM – 6:00 PM

We will make reasonable efforts to review and respond to privacy-related requests within the timeframe required by applicable law.

Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India, subject to any mandatory rights or protections available to individuals under applicable law.

Your Privacy Matters

At Costorino Italian, we believe that trust is an important part of every customer relationship. We aim to handle your personal information responsibly and use it only for legitimate business, service, security, and legal purposes.

Costorino Italian — Crafted with care, trusted with confidence.